Support
Help & FAQ
Answers about how this site works. If something is not here, contact us.
Account
Do I need an account to browse?
No. Browsing, searching, comparing and the price guide are open to everyone. You need an account for a cart, wishlist, alerts and orders.
How do I sign up?
With your phone number, your name and a password. An email address is optional. There is no verification code step.
Orders and payment
How do I pay?
Cash on Delivery only. You pay the courier when the order arrives — no card details are taken on this site.
Can I see my past orders?
Yes, in your account under Orders, with each order's current status and its history.
Why did my total change at checkout?
Totals are recalculated on the server from live prices and stock when you order. If a price or availability changed, checkout shows you the new figure before placing anything.
Delivery
Where do you deliver?
To the delivery zones listed at checkout. Each zone has its own fee, set separately for Syrian pounds and US dollars.
How do I set my address on the map?
On the address form, press "use my current location" or tap the map to drop a pin. You can drag the pin to adjust it.
Price guide, comparison and device finder
What is the price guide?
A single table of what SHT sells, with the SYP and USD price of each configuration and whether it is in stock. Where a price has genuinely changed, the previous price is shown too.
How does comparison work?
Pick two to four devices and see them side by side on their real recorded specifications. "Show differences only" hides every row where they match.
How does the device finder choose?
It asks about budget, currency, brand and what you use a phone for, then matches your answers against the actual specifications in the catalogue. It ranks by how many of your preferences each device genuinely meets — there is no score or rating invented anywhere.
Wishlist and alerts
What do alerts do?
A price-drop or back-in-stock alert records what you are waiting for against your account. Check your alerts page to see them. SHT does not send push or email notifications yet, and the site says so rather than implying a message is coming.
Branches
Where are your branches?
On the stores page, on a map with addresses and phone numbers. Allow location access and they will be ordered by distance from you.
Ordering from SHT Electronics in Syria
Read the answers
How does cash on delivery work at SHT Electronics?
Cash on delivery is the only way to pay on the SHT Electronics website. You choose your products, place the order, and pay the courier in cash when it arrives. No card or bank details are requested or stored at any point, because there is no online payment step.
To place an order you need an SHT Electronics account, created with your phone number, your name and a password; an email address is optional and there is no verification code. At checkout you choose one of the delivery zones SHT Electronics lists, and each zone has its own delivery fee, set separately in Syrian pounds and US dollars. When you confirm, the total is recalculated on the SHT Electronics servers from live prices, stock and that fee. If anything changed, checkout shows you the new figure before the order is placed.
Which currencies does SHT Electronics price in?
Every product configuration at SHT Electronics is priced in US dollars (USD) and in Syrian pounds (SYP). The Syrian-pound price is calculated from the dollar price at a rate SHT Electronics sets and may update, and the price in your order is fixed when you place it. Syrian pounds are shown by default, and you can switch the display currency from the site header at any time.
An order is placed and paid in one currency from start to finish. The product prices and the delivery fee are all in the currency you check out in, and the two currencies are never mixed in a single order.
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